What to Expect from a Home Maintenance Service Company: Your Questions, Answered

It’s okay to admit it… You may not know what a home maintenance service company is, or what exactly such a company does. The quick answer is, these companies do a lot. 

We like to think of home maintenance service companies as one of the best secrets out there to ease a homeowner’s life–because life is busy, and you have plenty on your plate. 

Today, we’ll walk you through 6 key questions and answers about the home maintenance industry. 

What is a home maintenance service company? 

One of the key aspects of hiring a home maintenance service company is it can take the onus of home upkeep and maintenance off you—the homeowner—and put it into trusted hands. No more calling around to find a handyman when a pipe breaks. No more scrambling to remember which service calls you need to book, and when. 

For homes in the high-end residential market, time and consistent attention is required to keep your home in peak shape. For everything from basic upkeep, to scheduling routine maintenance and service calls, there are a lot of balls to juggle. So many that it may feel like managing your home is a fulltime job. 

Hiring a reputable home maintenance service company can help you breathe a sigh of relief that home upkeep and maintenance will be scheduled and conducted by a trusted partner, not you. It’s like hitting an “easy” button, giving you the peace of mind that the home maintenance you need (and the upkeep you didn’t know you needed to do) will get done, and done by your trusted team of professionals. 

What services does a home maintenance company provide? 

You name it, a home maintenance service company does it. The best companies give you a single point of contact for both routine and scheduled maintenance, and responsive maintenance when something breaks or a tree falls in your yard. 

A home maintenance service company can help with all of your home maintenance needs. Literally, all of them. Most companies offer annual home maintenance plans, which include seasonal service days, so scheduled maintenance and punch list completion stay on schedule and your home maintenance does not get deferred. 

Looking for a few examples of what a home maintenance service company can do for you, outside of routine maintenance? Your company can do anything from gutter cleaning, outdoor furniture set up and break down, holiday light hanging, and tree or shrub trimming. 

The company can also check on your home while you’re out of town, fill your fridge when you’re returning from a trip, clean your house, service your hvac equipment, or fix that leaky faucet. Need to organize a room in your home, or want new built-ins? The company has you covered. 

Who does the work? 

First off, choose a company that caters to the luxury home market and is used to caring for similar homes to yours. (Here are some tips on how to choose a home maintenance company.) Look for a company with a network of talented tradespeople, and a stable of vetted, trusted professionals whom they work with every day. Working with a residential home maintenance service company takes the work (and guesswork) out of choosing the professionals you need to care for your home.

When you hire a home maintenance service company, you have just one contact person for all your home’s needs. That keeps communication simple and streamlined. When a job is assigned, and completed, you should also expect to receive detailed work order reports, so you’ll never be in the dark about what work was done on your home. 

A good home maintenance service company will also have a strong partner channel of custom homebuilders, designers, architects, and Realtors. So when you’re planning an addition, renovation, new build, or high-end home sale, your needs will be covered. 

Who typically uses home maintenance services?

Many clients who choose home maintenance services lead busy lives and have homes that require consistent care and upkeep. They want to hire a company they can trust to handle all of their home maintenance needs including, carpentry, handyman, punch-list, and scheduled service needs. They want a company that responds quickly to their needs, communicates effectively and has the team to deliver superior service.

Most of all, they want the peace of mind that their home is being cared for by a trusted partner.. 

What are the benefits of using a home maintenance service company? 

The two biggest benefits are trust and performance. Knowing that your home is in the hands of experienced professionals, knowing exactly who is performing the work in your home, and working with a company that understands and respects the process, etiquette and care required to work in luxury homes. 

 Often, a home maintenance service company operates through membership programs, which include scheduled and responsive maintenance, as well as 24/7 emergency support. A membership avails you access to a qualified team focused on the maintenance and service of your home.

Membership programs are a seamless way for the company to oversee all your home’s needs, and take the hours of custom home maintenance and management off your plate. With a residential home maintenance company, it is all about the service. It puts all your home care needs under one customized home plan umbrella, and is managed by a dedicated client manager with whom you have a personal relationship.

What about second home concierge services? 

Once you begin working with a home maintenance service company, you likely can extend services to a second home within the same geographic area. (If you live in Boston and have a second home on the Cape or Islands, for example.) At the core is trust. Once you’ve found trust with a home maintenance service company, the more efficient your life becomes, at home or at your second home. 

Want to learn more about how a home maintenance service company can help you? Connect with My Estate Concierge and leverage our trusted team of professionals to assist with your home maintenance requirements.

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