how it works
Your home, our priority.
Membership means having a team you can depend on, every time, for the maintenance and management of your fine home.
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How it works
Your home, our priority.
Membership means having a team you can depend on, every time, for the maintenance and management of your fine home.
what you get
Members gain access to:
✓ Always-on home support from a dedicated team
✓ Recurring maintenance at your ideal cadence
✓ Top trade professionals — without the wait
✓ A can-do attitude for requests large and small
✓ One 24/7 point of contact for all your needs
OUR membership model
Your Onboarding Process
Step one
Introductory Call
Over phone, Zoom, or even at your home, we answer any questions you have about our team, services, support model and pricing. Whether you’re considering switching from your current service provider or have never worked with an estate management partner before, we're here to help you assess your unique needs alongside our solution.
Step two
In-depth home evaluation
Next, we’ll bring our team out for an in-depth assessment of your property. We’ll thoroughly inspect all systems, features, and existing issues and get to know your home, your preferences and your plans to see whether we’re a fit.
Step THree
Create a plan
Based on what you — and your home — tell us, we’ll make a set of recommendations for recurring and/or seasonal maintenance, as well as a plan for punch lists and/or projects to tackle now or later.
Step four
Requests and routine maintenance
We’ll set up your home on a regular schedule for ongoing maintenance and be ready to tackle any punch list items or projects on your mind. You’ll have direct access to your team — by phone, email or text — for emergencies, support tasks, or new requests. All correspondences and open jobs are tracked in our customized CRM, so nothing slips through the cracks.
THE INVESTMENT
Annual Membership & Project Costs
A membership plan that provides elevated service for your exceptional home.
MEC operates on an open-book, cost-plus pricing model, plain and simple. For members, this means full transparency, no guesswork.